Account Manager (Heavy Equipment)
- Client Relationship Management:Build and maintain strong, long-term relationships with key clients, acting as the main point of contact for all client needs.
- Sales & Business Development:Identify and pursue new sales opportunities, from initial contact to successful closure, and collaborate with cross-functional teams to tailor solutions.
- Account Management:Manage client accounts, ensuring satisfaction, addressing concerns, and providing solutions to any issues.
- Project Coordination:Coordinate project timelines, monitor progress, and ensure effective communication between teams and clients.
- Market Awareness:Monitor market trends, competitor activities, and industry developments.
- Reporting & Analysis:Provide regular reports on account performance, sales metrics, and growth initiatives.
- Product/Service Knowledge:Develop a strong understanding of the company's products and services to effectively upsell and cross-sell.
- Conflict Resolution:Resolve conflicts and provide timely solutions to clients.
Key Account Manager (Heavy Equipment)
- Similar to a general Account Manager, but with a focus on managing the company's most important and high-value clients.
- Responsible for nurturing relationships with key accounts, maximizing sales opportunities within those accounts, and ensuring client satisfaction.
- May be involved in developing and implementing strategic plans for key accounts.
In contrast to a heavy equipment mechanic or operator:
- Account Manager: Focuses on client relationships, sales, and project management. They don't typically work hands-on with the equipment.
- Heavy Equipment Mechanic: Focuses on the maintenance, repair, and operation of heavy equipment.
- Heavy Equipment Operator: Focuses on operating heavy equipment for construction and other tasks.
Job Types: Full-time, Permanent
Benefits:
- Company Christmas gift
- Company events
- Fuel discount
- On-site parking
- Opportunities for promotion
- Paid toll fees
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Overtime
- Weekends
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
Language:
- English (Preferred)
Work Location: In person