Location: PH - Philippines - A5R0
Goodyear Talent Acquisition Representative: Dan Dave Alberto
Sponsorship Available: No
Relocation Assistance Available: No
Job Responsibilities:
- Contact customer by telephone and e-mail in an attempt to determine reason for overdue payment; problem resolution on behalf of customers account reconciliation; receipt and allocate payments; sort and file correspondence, keeping files and documentation up to date and accurate
- Investigate and resolve customer issues and disputes to collect balances
- Provide information on disputes to Sales team and other internal parties
- Identify potential bad and doubtful debts within customer portfolio or other potential operational risks or non-compliant activities and escalate in designated appropriate manner
- Comply with the Goodyear Credit Policy, and all other applicable company policies and procedures in all respects
Job Requirements:
- Bachelor's/College Degree in Accountancy or Finance. Fresh graduates are encouraged to apply
- 6 months to 1 year experience in Billing & Claims in business to business collections environment
- Basic knowledge of SAP AR preferred
- Basic knowledge of Account Reconciliation
- Exposure to OTC/OTR processes preferred
- Proficiency of basic accounting principles, including debits and credits, the basic accounting equation, adjustment, billing, credits, and claims processing
- Amenable to work on Night Shift
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Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, ethnicity, citizenship, or any other characteristic protected by law.
Goodyear is one of the world’s largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 20 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate