Accounts Receivables Associate - Level III

Works with more complex internal and external customers to procure payment of Accounts Receivable balances due. Performs activities under minimal supervision.

Key Responsibilities:

• Works with more complex customers to process payments. 
• Prepares statements of accounts for customers. 
• Answers basic and complex customer inquiries. 
• Prepares analysis of accounts. 
• Conducts root cause analysis of late payments and suggests process improvements. 
• Prepares month end reporting. 
• Participates in and/or leads projects related to Accounts Receivable improvement. Performs other duties as assigned.

Competencies: 

• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. 
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. 
• Customer focus - Building strong customer relationships and delivering customer-centric solutions. 
• Drives results - Consistently achieving results, even under tough circumstances. 
• Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. 
• Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. 
• Values differences - Recognizing the value that different perspectives and cultures bring to an organization. 
• Business Partnering - Collaborates with stakeholders and develops partnerships to drive performance that aligns to organizational goals and strategies; influences the organization by demonstrating knowledge of the business to provide guidance to support the decision making process and guiding the business towards positive results and organizational alignment; evaluates business environment using measures to mitigate risk and capitalize on opportunities. 
• Financial Internal Controls - Leverages internal control framework by assessing internal controls and developing remediation plans to mitigate financial reporting risks and respond to changing business needs. 

Education, Licenses, Certifications: 

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. 

Experience: 

• Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.

1. Works with more complex internal and external customers to procure payment of Accounts Receivables
2. Process receivable balances dues under minimal supervision
3. Prepares SOAs for customers.
4. Prepares analyses of accounts and conducts root cause analyses of late payments.
5. Assists in preparing month end reporting.
6. Lead or if not participate in process improvement projects of the AR process.
7. Must be a graduate of bachelor’s degree.
8. Has at least 3 years of related work experience with preference with those in Shared Services set-up
9. Must be knowledgeable on the 3-way matching of AR related documents such as Delivery Receipts, Purchase orders, and Invoices.
10. Preferably someone who has experience handling different ERP systems.