- Leads the Service and Parts Department.
- Implements and achieves the approved daily, monthly and annual targets.
- Closely coordinates with the Business Manager in ensuring compliance to prescribed service standards: reception, workshop and releasing.
- Reviews the Aftersales performance and conducts forecasting of targets for approval.
- Ensures well managed service workshop as indicated by the individual performance of the Service Technicians and Service Advisors.
- Ensures that the dealer implements prescribed service processes and standards to ensure customer satisfaction and retention.
JOB SPECIFICATIONS:
- Candidate must possess at least a Bachelor's/College Degree in Mechanical Engineering, Automotive Technology, or equivalent.
- At least 5 year(s) of working experience in the related field is required for this position.
- Excellent Customer-Relations/Customer-Handling skills.
- Possesses at least a valid Non Professional driver's license.
Job Type: Full-time
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Ability to commute/relocate:
- Subic Bay Freeport Zone: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Mechanical/Technical: 5 years (Preferred)
- Automotive industry: 1 year (Preferred)
- Customer service: 3 years (Preferred)
License/Certification:
- Driver's license (Preferred)
Work Location: In person