An Arcade Team Leader is responsible for supervising arcade staff, ensuring smooth operations, delivering excellent customer service, and maintaining game equipment. This role combines leadership, customer service, and technical know-how to keep the arcade running efficiently and enjoyably.
QUALIFICATIONS:
Educational Background: College level or graduate in Business, Hospitality, or any related field.
Work Experience:
- At least 1 year of experience in a supervisory or team leader role
- Experience in retail, entertainment, playhouse, or customer service industry is a strong advantage
Skills and Competencies:
- Strong leadership and staff management skills
- Excellent customer service and conflict-resolution skills
- Can monitor daily operations and ensure team productivity
- Familiar with sales reporting, inventory checks, and scheduling
- Comfortable handling customer inquiries, complaints, and special requests
- Can assist with event execution and coordination
Others:
- Willing to work on weekends, holidays, and shifting schedules
Job Types: Full-time, Permanent
Pay: Php17,000.00 - Php19,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Holidays
- Overtime
- Shift system
- Weekends
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
- Tips
Work Location: In person