As an Assistant Store Manager at Nabe Unlimited Japanese Hotpot - SM City Baguio, you will be responsible for overseeing all aspects of the restaurant's daily operations. Nabe is a lively and authentic Japanese izakaya and hotpot restaurant, and your main objective will be to deliver an outstanding dining experience to guests while ensuring smooth functioning behind the scenes. Your role involves managing a diverse team, maintaining food quality and safety standards, driving business growth, and upholding the restaurant's reputation as a top-notch culinary destination.
Key Responsibilities:
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Requirements:
- Proven experience as a Assistant Store Manager or in a similar leadership role within the food and beverage industry.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
- Excellent communication and customer service abilities.
- In-depth knowledge of Japanese cuisine, particularly izakaya and hotpot dishes.
- Familiarity with restaurant operations, including kitchen management and service standards.
- Financial acumen to manage budgets, analyze financial data, and make strategic decisions.
- Understanding of health, safety, and sanitation regulations and best practices.
- Flexibility to work during weekends, evenings, and holidays as needed.
Working as a Assistant Store Manager at Nabe Unlimited Japanese Hotpot - SM City Baguio offers an exciting opportunity to immerse yourself in the world of Japanese cuisine and hospitality. If you have a passion for Japanese food and culture, and possess the skills and dedication to lead a successful restaurant team, we welcome you to apply and be part of our dynamic culinary experience.
Experience:
- Assistant Store Manager: 1 year (Required)
Job Types: Full-time, Permanent
Pay: Php17,000.00 - Php19,000.00 per month
Benefits:
- Flexible schedule
- Flextime
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Experience:
- Restaurant Manager: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person