Associate Coordinator, Customer Service

Come join Analog Devices (ADI) – a place where Innovation meets Impact. For more than 55 years, Analog Devices has been inventing new breakthrough technologies that transform lives. At ADI you will work alongside the brightest minds to collaborate on solving complex problems that matter from autonomous vehicles, drones and factories to augmented reality and remote healthcare.

ADI fosters a culture that focuses on employees through beneficial programs, aligned goals, continuous learning opportunities, and practices that create a more sustainable future. 

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible™. Learn more at www.analog.com and on LinkedIn and Twitter (X).

Job Description

Primary Function: (Give a general description of this position.)

Demonstrates ability to build and maintain strong relationships with customer and colleagues.

Understands the issues that drive customer scorecards or relationship.

Competency Level:

Educational Background:

(List minimum education and required discipline, e.g. Bachelor’s Degree, Master’s Degree, etc.)

• Preferably a graduate of any 4 years bachelor’s degree course.

Experience: (List minimum number of years and field of exposure, licensure, registration, and/ or certification required).

• Must have at least 1 year of work experience in related field, preferably in semiconductor industry.

Knowledge, skill and abilities: (List the competencies the employees must have to be successful in the position)

• Excellent verbal and written communication skills.
• Strong computer skills.
• Ability to work with others towards a common goal.
• Flexible and multi-tasked.

Major Duties & Responsibilities: (List the major responsibilities of the position. Most jobs have 5-7 major job responsibilities that represent the essential function of the position.)

Respond to customer requests for pricing and product lead-times in a designated region  Ensure customer orders are accurate before being loaded into the systems.  Manage progression of all customer quotes above a stated revenue amount.  Prepare all necessary customer documentation in line with the highest quality standards.  Identify and generate useful business intelligence and report to senior staff. Ensure that the company’s commitment on environmental management, health and safety is   observed and performed. Be aware of the company’s quality and environmental policies.

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export  licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls.  As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.