It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Accelerate your career. Join the organization that's driving the world's technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!
Position Summary:
- Typical pre-sales activities include gaining understanding of customer's business and analysis of customer's system and product needs.
- Provides primarily pre-sales technical support for the development and implementation of complex products/applications/solutions
What you bring to the role:
- Seasoned individual contributor.
- Works under limited supervision for routine situations.
- Provides assistance and training to lower-level employees.
- Problems typically are not routine and require analysis to understand.
- Makes minor adjustments to working methods.
- Explains practices, procedures and policies to reach agreement with others outside of the job area.
- Provides administrative or technical support at a senior level. Proficient in the various competencies relevant to their job.
- May act as a lead or mentor to more junior technical or administrative support personnel.
- Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
- Generally, works independently within established procedures associated with the specific job function.
- Normally receives little instruction on daily work.
- Determines methods and procedures on new assignments.
Qualification:
- May be informal team leader.
- Two-year college degree or equivalent experience and minimum 3-year experience in functional area.
- High School Diploma or equivalent and 5 years functional experience, preferably at a senior level.
- Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
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