About Us
Barkbus is the nation's premier mobile dog grooming company. We are dog-loving creatives, operators, technologists, and entrepreneurs taking a Silicon Valley startup approach to disrupt and modernize the fragmented legacy pet grooming industry. Driven by our mission to deliver joy to pets and their people, we're proud to operate across California, Arizona, Colorado, Texas, Georgia, North Carolina, Florida, and Virginia. We’re the fastest-growing pet health & wellness startup in the country and would love you to join us in building the nation’s beloved pet brand.
Who We Are
We’re a collaborative, high-quality team of dog-lovers that solves problems with thoughtfulness, empathy, and speed. We have a big dream: to build a generational company that remakes the pet health & wellness industry nationally. We’re a fun, ambitious group that is working to build something new in pet care. We move with high velocity, collaborate closely, and deliver results faster than anyone in the market. We want your time at Barkbus to be the greatest time of your career. If you’re ready to build the future of pet care with high standards and speed, come on board. We need exceptional people to help us build something new in the world.
What You’ll Be Doing:
Our People Business Partner Associate will play an essential role in supporting the experience for our remote contractors on our international support team. You’ll be a key point of contact for day-to-day HR support, ensuring that contractors have a trusted resource for questions, processes, and basic policy guidance.
In this role, you’ll work closely with our People team and report directly to our Manager, People Business Partner to help execute important people processes including policy communication and contractor support. You’ll help promote a positive and productive work culture that reflects Barkbus’s values and mission.
What You’ll Own:
Serve as the first point of contact for contractors and team members across multiple countries (currently Philippines, Argentina, Mexico, Nigeria, and Canada), providing timely and accurate support for day-to-day HR questions, processes, contract terms, and general inquiries.
Support people managers by coordinating documentation, scheduling regular check-ins, and assisting with conversations related to contractor scopes and outcomes, feedback, and ongoing development.
Ensure compliance with company processes and applicable local laws and contractor agreements, by maintaining accurate records, monitoring acknowledgment of company policies, and supporting documentation related to project incidents, and other needs.
Act as a bridge between the People team and remote team members—ensuring clear, timely communication on policy changes, updates, and programs.
Coordinate with internal departments (e.g., Payroll, IT, Operations) to help ensure contractors receive the tools, support, and information they need to be successful in their roles.
How You’ll Make It Happen:
Have a strong understanding of international HR best practices, ensuring consistent application of Barkbus values across all regions.
Support the contractor experience by helping team members navigate HR processes, answering general questions, and escalating complex issues to the appropriate People team partners.
Support people managers by preparing documentation, scheduling check-ins, and helping facilitate conversations around scopes and outcomes, feedback, and development.
Model the Barkbus values in daily interactions and help promote a positive, respectful, and inclusive team culture.
Communicate policies and procedures clearly and professionally, while identifying recurring points of confusion to help improve future resources and training.
Support contractor relations efforts by documenting concerns, assisting with the intake of sensitive matters, and escalating issues that require formal review.
Why You’re the Perfect Fit:
3-5 years of experience in a People Business Partner role, with a strong track record of managing and leading teams.
Proven ability to effectively support a large, contractor-based workforce (100+ individuals) across multiple countries and time zones, while maintaining high-quality, timely, and personalized communication.
Strong, up-to-date knowledge of labor laws and employment practices in the Philippines, along with working knowledge of other international labor laws and the ability to apply them in real-world scenarios.
You approach every contractor interaction with a customer service mentality and find a real sense of joy in helping people.
A thoughtful communicator that can tailor clear and concise communication to all levels and types of audiences across the organization.
Exceptionally detail-oriented, highly organized, and fueled by a deep internal drive for excellence.
Highly resilient, patient and trustworthy. Charges the batteries of those around you.
Compensation & Benefits
Hourly Rate Range: $7 - 12 per hour, based on experience
Equal Opportunity
Barkbus is an equal-opportunity employer who celebrates diversity. Come as you are.
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