Company Description
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Job Description
We are looking for a Business Analyst to gather and analyze requirements for a new teller system. The role includes documenting process flows, translating business needs into technical specs, and collaborating with stakeholders. Candidates must have a strong financial transaction background, preferably in banking, and be skilled in requirements analysis, business processes, and agile frameworks.
- Elicit, analyze, and gather detailed requirements related to teller functions for the new system.
- Document and maintain comprehensive records of current (as-is) and future (to-be) process flows, including associated business rules.
- Translate business requirements into technical specifications and ensure alignment between business stakeholders and technical teams.
- Collaborate with stakeholders to define business needs, objectives, and success criteria.
- Perform gap analysis to identify improvement areas and propose effective solutions.
- Facilitate requirement-gathering workshops, meetings, and solution validation sessions.
- Ensure all requirements are clearly documented, communicated, understood, and approved by relevant stakeholders.
Qualifications
- Financial transaction background required.
- Strong understanding of the end-to-end flow of financial transactions.
- Banking experience preferred.
- Proficient in Business Processes, Documentation, Requirements Analysis & Elicitation, Domain Knowledge, Analytical Thinking, Complex Problem-Solving, Digital Product Engineering, Presentation & Storytelling, Requirement Management, User Experience, and Agile frameworks (Kanban, LeSS, SAFe, Scrum Product Owner).
- Strong Operational Skills including Autonomous Task Delivery, Client Interaction, Effort Estimation, Flexibility, Interpersonal Communication, Pre-sales Support, Proactive Contribution, Process Adherence, Risk Management, Task Delivery, and Reporting.