Job Title: Non Voice Medical Billing Specialists– (Healthcare Account)
Location: 8F Global One Building, Eastwood City, Libis, Quezon City (100% Onsite)
Job Summary:
We are seeking a detail-driven and highly organized Non Voice Medical Billing Specialists to support our Healthcare Account team. This role is responsible for overseeing the full accounts receivable cycle, including claims follow-up, payment posting, and resolving billing discrepancies. The ideal candidate will have a solid understanding of healthcare billing and insurance processes, strong communication skills, and the ability to thrive in a dynamic, fast-paced environment.
Key Responsibilities:
- Manage and follow up on outstanding insurance claims (commercial and government payers).
- Analyze and resolve unpaid or underpaid claims through direct communication with insurance providers.
- Investigate billing discrepancies, denials, and rejections to facilitate timely resolution.
- Ensure timely and accurate posting of payments, adjustments, and write-offs.
- Maintain thorough and accurate documentation of all AR activity in accordance with company protocols.
- Collaborate with billing, coding, and customer service teams to resolve complex issues.
- Generate and present regular reports on accounts receivable status and collection progress.
- Ensure strict adherence to HIPAA and other applicable healthcare regulations.
Qualifications:
- High school diploma required; associate or bachelor’s degree preferred.
- Minimum of 1 year of experience in any US HEALTHCARE ACCOUNT
- Familiarity with medical billing systems and payer regulations (Medicare, Medicaid, commercial insurance).
- Strong analytical thinking and problem-solving skills.
- Excellent verbal and written communication skills.
- Capable of managing multiple priorities and working independently.
- Willing to work in Eastwood City
Job Types: Full-time, Permanent
Pay: Php23,000.00 - Php24,000.00 per month
Benefits:
- Company Christmas gift
- Health insurance
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Evening shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Senior High School (Preferred)
Experience:
- US Healthcare : 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person