ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Job Description:
- Access vendor/client platforms to review and download documents individually
- Save and organize files into designated folders or shared drives
- Ensure accuracy and completeness of downloaded records
- Maintain proper documentation logs for easy tracking and retrieval
- Support the team with other simple back-office tasks as needed
Requirements
- High attention to detail and accuracy
- Basic computer navigation skills
- Familiarity with MS Office and Outlook
- Strong organizational skills and ability to manage repetitive tasks effectively
- Willingness to perform routine tasks with consistency
Benefits
What Can We Offer You?
- Competitive salary and benefits
- Health Insurance with free dependents
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our Commitment to You
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all-inclusive environment where everyone thrives