Greeting customers in a friendly manner and taking food and drink orders
Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks
Preparing and serving food items such as soups, sandwiches and pastries
Answering customers’ questions about menu choices
Promoting and recommending menu options to customers
Taking payment from customers
Tracking and ordering inventory for cafe and beverage supplies, such as coffee beans, milk, napkins and cups
Maintaining espresso machines, grinders, coffee machines and other equipment by cleaning, troubleshooting and scheduling repairs
Keeping the work environment and cafe seating area clean, sanitary and organized
Responding to and resolving customer concerns or complaints
Evaluating and modifying processes to improve efficiency and quality of service
Attracting new customers and refining the menu
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Excellent listening and communication skills to effectively interact with coworkers and customers
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Basic coffee knowledge, such as how to prepare common coffee beverages, although advanced knowledge, such as roasting and grinding processes, coffee bean sourcing and flavor differences, can be helpful
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Exceptional customer service and interpersonal skills to interact in a positive manner and prevent or resolve conflicts
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Strong teamwork abilities to work efficiently in a fast-paced and high-volume environment with other Baristas
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Attention to detail to manage specific customer requests as well as a high-volume beverage assembly line with minimal errors
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Time management and organizational skills to work efficiently and effectively in a high-volume workplace
Job Types: Full-time, Permanent
Pay: Php470.00 - Php500.00 per day
Benefits:
- Paid training
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Overtime pay
- Yearly bonus
Work Location: In person