We are a food and restaurant service established in 2014 by one of the youngest entrepreneurs in the Philippines, Avin Ong. We are a Philippine-based master franchise of more than 205 restaurants and cafes nationwide. These brands include Macao Imperial Tea, New York Fries and Dips, Nabe Japanese Izakaya and Hotpot, Mitasu Yakiniku, Liang Crispy Roll, Cafe Kitsune, and 11 Bakes.
For more details, please check our website at www.fredleygroup.comand follow us on our LinkedIn page at https://www.linkedin.com/company/fredley-group-of-companies/.
About the Role
Job Title: Barista/Cashier
Reports to: Store Supervisor/OM
Work Schedule: Shifting Schedule
Work Location: MACAO IMPERIAL TEA - SM CDO UPTOWN
This role requires crafting and serving high-quality beverages and providing excellent customer service.
- Prepare a variety of beverages, including teas, coffees, and specialty drinks, following Macao Imperial Tea's recipes and quality standards.
- Greet and assist customers in a friendly, confident, and efficient manner. Answer customers' questions about menu items and offer recommendations. Deliver exceptional customer service to ensure customer satisfaction.
- Maintain a clean and organized workspace, including equipment and serving areas. Adhere to health and safety guidelines, including proper food handling and sanitation.
- Work quickly and accurately during busy periods to keep up with customer orders. Handle multiple tasks, such as taking orders, preparing drinks, and handling cash or card transactions.
- Stay informed about Macao Imperial Tea's menu offerings, including seasonal items and promotions. Make suggestions and upsell additional items when appropriate.
About You
- High school diploma or equivalent.
- Previous experience as a barista or in a similar role is a plus but not always required; training may be provided.
- Passion for coffee and tea, with a desire to learn about different types of beverages.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and handle stressful situations calmly.
- Attention to detail for beverage preparation and presentation.
- Basic math skills for handling cash and making change.
- Willingness to follow company recipes and standards.
Job Types: Full-time, Permanent
Benefits:
- Flextime
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Holidays
- Overtime
- Rotational shift
- Shift system
Supplemental Pay:
- 13th month salary
- Overtime pay
- Tips
Work Location: In person