Job summary:
- Maintain and update employee records and benefits files.
- Manage general inquiries and complaints via online ticketing system.
- Coordinate daily benefits processing, including enrollments, terminations, and claims.
- Advise and inform employees of the details of the company's benefit programs.
- Utilize HRIS system and various tools to manage cases and resolve issues.
- Ability to take initiative and act proactively
- Strong administration and documentation skills
- Assist with the processing of National Medical Support Notice inquires and enrollments.
- Assist with the processing of dependent verification documents
- Assist with various audits of benefits data and special projects as necessary.
- Assist with weekly and monthly invoicing payment process.
- Strong communication and interpersonal skills.
- Strong analytical and problem-solving skills capabilities.
- Attention to detail and be a team team.
- Resolve benefit-related issues and respond to queries and requests in a timely manner.
- Evaluate the efficiency and value of current benefit programs and make recommendations for improvement.
- Collaborate with payroll and ensure that employer contributions and payroll deductions are processed accurately and in a timely manner.
- Maintain and create records, reports.
OTHER:
- Project-based arrangement (subject for extension)
- Cebu City
- Assets provided
- Shifting schedule
Job Type: Fixed term
Contract length: 3-6 months
Pay: Php30,000.00 - Php40,000.00 per month
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
Supplemental Pay:
- Overtime pay
Application Question(s):
- How many years of experience do you have in utilizing HRIS system and employee records?
- Do you have an experience in processing of National Medical Support Notice inquires and enrollments?
- Do you have an experience doing audits and weekly/monthly invoicing?
Work Location: Hybrid remote in Cebu