Virtual BPO Philippines. is looking for enthusiastic and motivated individuals to join our team as Virtual Customer Service Representatives. This is an exciting opportunity for anyone looking to work from home and develop their customer service skills. No prior experience is required, as we provide full training, tips, and guidance to help you succeed!
Key Responsibilities:
Assist customers via phone, email, or chat, providing prompt and professional responses to inquiries.
Resolve customer issues and concerns with empathy and patience, ensuring a positive experience.
Offer solutions and process orders, returns, or other service-related tasks based on customer needs.
Maintain accurate customer records and follow up to ensure satisfaction.
Work within a virtual team environment, collaborating with colleagues to meet service goals.
Learn and apply product and service knowledge through the training and resources provided.
What We Offer:
No Final Interview Process: A streamlined hiring process with no stressful final interview!
Training Provided: Comprehensive training, along with tips and guidance to help you excel in the role.
Open to All: We welcome candidates from all backgrounds, whether you have previous experience or are new to customer service.
Career Growth: Opportunities for career development and advancement within the company.
Requirements:
A positive attitude and willingness to learn.
Strong communication skills, both written and verbal.
Basic computer skills and access to a reliable internet connection.
Ability to work independently in a remote setting.
Must be at least 18 years old.
Job Types: Full-time, Fresh graduate
Pay: Up to Php27,000.00 per month
Application Question(s):
- what is your Full name, contact number, Email address, City located and Highest educ?
- How long is your BPO experience? (If none put N/A)
- Are you former employee of Concentrix or Convergys?
- Are you amenable to work on site in Clark Pampanga site?
- Are you currently employed or enrolled?
- Do you have Laptop or PC for online application?
Work Location: Remote