Claims and Contract Review Specialist

ABOUT US

BSA Solutions provides talent outsourcing services to small and medium-sized businesses. We offer global businesses access to highly skilled professionals from the Philippines and Malaysia, enabling businesses to build their offshore dream teams. Our vision is to be the place where the bright minds meet to build a community of successful companies. We help talents chart their professional careers and allow our clients to focus on strategic and high-level tasks while we care for their talent management needs. We pride ourselves on delivering exceptional results through our personalized services and our in-depth knowledge of the markets we serve.

What’s in it for you?

• Full-time, office-based role in vibrant Cebu City
• Day-shift schedule to support your work-life balance
• Opportunity to sharpen your skills in data analysis and Excel mastery
• Join a collaborative, growth-oriented team where your contributions matter
• Competitive salary (25K – 30K) + benefits + professional development

ABOUT THE ROLE

We are looking for a motivated and detail-oriented Claims and Contract Review Specialist to join our team.

This role supports the end-to-end process of construction-related insurance claims, from on-site damage assessments to documentation and contract review. The ideal candidate will have a background in construction or home insurance claims, strong administrative skills, and the ability to work independently. Over time, this role will expand to include broader administrative responsibilities.

Key Responsibilities:

• Document data and observations from residential visits, including damage assessments such as leaking roofs, and collect relevant details for claims.
• Liaise with homeowners to gather insurance documentation and guide them through the claims process.
• Review insurance policies to determine coverage eligibility.
• Accurately enter claim data and key attributes into spreadsheets and internal systems.
• Prepare and submit claims to insurance providers in a timely and compliant manner.
• Review service and repair contracts for compliance and document essential terms.
• Maintain organized records of past claims and contracts for reference and audits.
• Provide general administrative support, with potential to evolve into a broader administrative role.

Requirements

• Proven experience in the construction industry or handling home insurance claims.
• Strong understanding of residential repair contracts and insurance policy documentation.
• High level of accuracy in documentation and data entry.
• Proficiency in Microsoft Office (especially Excel) and digital documentation tools.
• Strong critical thinking and problem-solving skills.
• Demonstrated ability to work independently and manage tasks without supervision.
• Effective verbal and written communication skills.
• Experience working with Australian clients and familiarity with Australian insurance standards is a plus.

Preferred Attributes:

• Self-starter who thrives in remote or semi-autonomous work environments.
• Comfortable discussing technical and contractual details with homeowners and stakeholders.
• Willingness to grow into a broader administrative support role over time.

Benefits

WHY YOU SHOULD JOIN US

BSA Solutions, Inc. emphasizes in:

• Providing you with competitive compensation and benefits that exceed market standards and the Labor Law.
• Ensuring your health and well-being with a comprehensive and generous HMO benefits package for you and one dependent from the start date, a 24/7 employee assistance program, mental health assistance with licensed practitioners, and in-house fitness and wellness programs.
• Encouraging you to take ownership of your choices and be accountable for your personal growth, happiness, and success.
• Challenging your status quo, pushing your boundaries for you to embrace your potential and pursue greatness.
• Building supportive and inclusive communities that inspire and uplift each other, fostering a sense of belonging and connection among its employees and the wider local communities.
• Encouraging you to be authentic, be true to yourself, embrace your uniqueness, and live a fulfilling and purpose-driven life.
• Promoting a growth mindset and a commitment to lifelong learning and encouraging you to seek knowledge, explore new experiences, and embrace challenges as opportunities for personal and professional development.
• Encourages you to appreciate each moment and find balance in your lives, being fully present, cultivating mindfulness, and finding joy in the present.
• Encouraging you to set clear intentions, align your actions with your values, and make conscious choices that contribute to your overall well-being and happiness.

Join us and connect and collaborate with bright minds. Be part of a culture of equity, diversity, and inclusion, where you can showcase your unique talents and expertise to create successful outcomes for you, the client, and the company. All qualified applicants will receive consideration for employment without regard to gender, gender identity/orientation, race, colour, religion, origin, or other characteristics.