This role is also responsible for providing exceptional support to customers through inbound calls. The Claims Admin FNOL role will assist customers with inquiries related to filing claims, submitting new claims, understanding claim requirements, and checking the status of their claims.
Qualifications:
- Tertiary Qualified or minimum of 2 years of experience in claims handling, administrative support, with voice process or a related role, preferably within the insurance industry.
- Familiarity with call center software and customer relationship management (CRM) systems
- Claims processing, insurance industry or customer service background for at least 6 months is required.
- Able to work on a night shift schedule.
Job Types: Full-time, Permanent
Pay: Php25,000.00 - Php29,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Employee discount
- Health insurance
- Life insurance
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
Supplemental Pay:
- 13th month salary
Work Location: In person