Gandang Kalikasan, Inc. is behind the brand Human Nature. We are currently the No. 1 brand of natural cosmetics and personal/home care products in the country today. Join our store team as Customer Care Officer (or Cashier).
Job Description
We're looking for people who naturally display a “customer comes first” attitude by delivering world class customer service in doing the following:
- Entertain walk-in customers for orders and dealership applications
- Educate customers on the benefits of natural and organic products and make-up
- Process orders involving cash, credit or debit card transactions and issue receipts, refunds, credits, or change due to customers
- Update dealers on new products and services
- Answer customers’ questions and resolve customer complaints
- Process merchandise returns and exchanges
Equally important is having excellent performance of administrative tasks:
- Compute and record totals of transactions using SAP
- Compile and maintain non-monetary reports and records
- Keep periodic balance sheets of amounts and number of transactions
- Ensure store orderliness and clean and orderly checkout areas
- Encode, file and organize dealer documents
Qualifications:
- Candidate must possess at least a Vocational Diploma / Short Course Certificate in any field
- Minimum of 1 year experience in customer service and cashiering function
- Experience in a computerized sales program like SAP will be a distinct advantage
- Interested in natural and organic personal care/beauty products
- Has a world-class customer service orientation, efficient, dependable and with an outgoing personality
- Must have strong sense of integrity, honesty, and commitment
- Is a team-player and has good interpersonal skills
- Must love the Philippines!
Job Type: Temporary
Ability to commute/relocate:
- Manila: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Retail Sales Associate: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person