JOB SUMMARY:
Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics.
Educational Attainment:
At least a Senior High School Graduate
Desired Years of Experience:
At least 6 months of experience in a customer service industry - Telco/Sales
Desired Industry Exposure:
BPO Industry, customer service-oriented industry/environment
Desired Role Exposure:
Preference is with prior BPO experience or at least, in a customer-service industry specifically sales
MINIMUM REQUIREMENTS:
- At least Sr. High School graduate
- With Excellent English Communication (Oral and Written)
- With at least 6 months BPO experience in Telco/Sales
- Has strong verbal and written communication and comprehension skills
- Amenable to reporting on-site