Responsibilities:
- Maintain a positive and professional attitude while assisting customers.
- Respond promptly to customer inquiries through various communication channels.
- Effectively communicate with customers and demonstrate proficiency.
- Address and resolve customer complaints in a timely manner.
- Gain in-depth knowledge of our products for accurate customer assistance.
- Process orders, forms, applications, and requests with attention to detail.
- Keep thorough records of customer interactions, transactions, and feedback.
- Collaborate with colleagues as needed.
- Provide constructive feedback to improve customer service efficiency.
- Ensure overall customer satisfaction by delivering exceptional support.
Requirements:
- At least 18 years old
- At least a high school/senior high school graduate
- Good English communication & interaction skills
- Amenable to rotating/graveyard schedules
- BPO experience preferred
Or send your CV to danny.savari@geco.asia
Job Types: Full-time, Permanent
Pay: Php15,000.00 - Php21,000.00 per month
Application Question(s):
- How much is your expected salary?
Experience:
- BPO: 1 year (Preferred)
Location:
- Davao City (Preferred)
Work Location: In person