Company Overview:
AWB Networks is a premier IT value-added distributor specializing in wireless and wired internet solutions. Our extensive product portfolio features high-quality equipment designed to deliver robust connectivity solutions for both indoor and outdoor environments.
Role Summary
We are looking for a Dispatcher to play a critical role in ensuring the smooth operation of our organization. You will be responsible for coordinating and managing the scheduling and dispatching of resources, including vehicles, equipment, and personnel.
Responsibilities:
- Receive delivery requests and accurately record significant information.
- Address problems and requests by transmitting information or providing appropriate solutions.
- Receive and dispatch orders for products or deliveries.
- Prioritize deliveries based on urgency and importance.
- Use phone or computer systems to assign drivers, vehicles, or field units to appropriate locations.
- Monitor driver routes and status to ensure efficient scheduling and prioritization.
- Provide drivers with essential information regarding orders, traffic conditions, obstacles, and requirements.
- Enter data into the system and maintain accurate logs and records of calls, activities, and other relevant information.
- Develop and optimize delivery routes while maintaining communication with drivers throughout the day.
- Collaborate with management to modify daily routes based on customer needs.
- Act as a communication liaison by answering incoming calls from drivers on the road.
- Build and maintain strong relationships with drivers and customers to minimize disruptions caused by last-minute schedule changes.
- Monitor sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries.
- Perform other duties and responsibilities as assigned by management.
Qualifications
- Degree: High school diploma or equivalent; degree in Logistics, Business or a related field.
- Experience: 3+ years in dispatching, logistics coordination, or a related field.
- Skills: Organizational and multitasking skills, Dispatching and Route Planning.
- Proficiency in using MS Office and G Suite applications.
- Strong typing skills with experience in data entry.
- Familiarity with procedures and guidelines for emergency situations.
- Excellent organizational and multitasking abilities.
- High attention to detail.
- Strong judgment and critical thinking skills.
What's in it for you?
- A competitive salary package
- Health insurance coverage.
- Exciting company events.
- Free employee meals.
- Opportunity for promotion to a regular position.
Job Type: Full-time
Expected start date:
- ASAP
Job Type: Full-time
Pay: Up to Php30,000.00 per month
Benefits:
- Staff meals provided
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
Work Location: In person