About Us
We are a specialized Australian consulting firm providing high-quality technical documentation services to leading software companies. Our fully remote team works collaboratively to deliver clear, accurate, and structured content that supports both technical and business goals. We pride ourselves on professionalism, attention to detail, and our strong partnerships within the software industry.
The Opportunity
We are currently seeking a skilled and detail-oriented Documentation Specialist with a background in software development to join our team. In this role, you will be responsible for drafting and refining technical reports using client-provided materials, supplementary research, and at times, audio recordings.
You will work directly with one of our company directors and receive full training on our processes and documentation standards. This is an excellent opportunity for someone who enjoys technical writing, understands coding concepts, and thrives in a fast-paced, remote environment.
Key Responsibilities
- Draft and edit high-quality, structured technical documentation
- Analyze client-provided materials and conduct independent research as required
- Review and verify content using transcripts and audio recordings
- Ensure clarity, consistency, and technical accuracy across all documentation
- Collaborate with internal stakeholders to meet project requirements and timelines
- Manage multiple assignments independently while adhering to project deadlines
Qualifications
- Excellent written English skills with a strong grasp of technical language
- Minimum of 2 years’ experience in a technical writing or software-related role
- Hands-on experience with basic software development (e.g., Java, .NET, etc.)
- Familiarity with structured documentation and technical reporting standards
- Fast learner with the ability to adapt to new tools and technologies
- Self-driven, reliable, and effective in a remote work setup
- Stable internet connection (minimum 5 Mbps for virtual collaboration)
- Experience in academic or research writing is an advantage
Preferred Background
- Bachelor's degree in Computer Science or related field (preferred)
- Minimum 1 year of experience in a BPO setting (required)
- Teaching or instructional experience (preferred)
- Experience in coding, software development, or technical documentation (preferred)
- Strong fluency in English, both written and spoken
What We Offer
- Monthly Compensation: PHP 25,000 – PHP 30,000 (based on experience)
- Bonuses: Performance-based bonuses + 13th-month pay
- Leave Entitlements: 20 days paid annual leave + 5 days paid sick leave (accrued)
- Healthcare: HMO coverage for employee and up to 2 dependents
- Government Benefits: SSS, PhilHealth, Pag-IBIG, etc.
- Work Arrangement: 100% remote, with flexible daytime hours (Philippine time)
- Holiday Observance: All major Philippine holidays observed
How to Apply
If you're a technically inclined writer with a passion for accuracy and effective communication, we encourage you to apply. Click "Apply Now" to join a supportive and growing team where your skills will make a real impact.
***Applicant must be legal to work and currently residing in the Philippines***
Job Type: Full-time
Pay: Php25,000.00 - Php30,000.00 per month
Benefits:
- Work from home
Education:
- Bachelor's (Preferred)
Experience:
- BPO: 1 year (Required)
- Teaching: 1 year (Preferred)
- Software Development, Programming and Coding: 2 years (Preferred)
Language:
- English (Required)
Work Location: Remote