Job Summary:
We are seeking a creative and detail-oriented E-Commerce Web & Graphic Design Specialist to maintain, update, and enhance our online store at www.homeblindsaustralia.com.au. The ideal candidate will have advanced web design and graphic design skills, with hands-on experience in WordPress (Elementor), a keen eye for visual detail, and the ability to deliver a seamless and visually engaging e-commerce experience. You will play a key role in ensuring our website remains fresh, functional, and on-brand, while supporting digital marketing efforts and order management.
Key Responsibilities:
- Website Design & Management:
- Maintain, update, and improve our WordPress website using Elementor, ensuring a visually appealing and user-friendly experience at all times.
- Design and implement new web pages, banners, landing pages, and promotional graphics to support product launches and marketing campaigns.
- Ensure all visual content aligns with our brand guidelines and enhances the customer journey.
- Troubleshoot website issues and collaborate with developers as needed to resolve technical challenges.
- Graphic Design:
- Create high-quality graphics for website, email marketing, and digital advertising, including product imagery, infographics, and promotional materials.
- Develop creative assets for campaigns across Google Ads, Meta Ads (Facebook/Instagram), and other digital channels.
- Maintain a consistent visual identity across all digital touchpoints.
- E-Commerce & Store Operations:
- Update product listings, pricing, and inventory on the website and through the Flowrix store interface.
- Process and fulfill online orders, coordinating with logistics for timely dispatch.
- Respond to customer inquiries related to online orders, providing excellent service.
- Digital Marketing Support:
- Design and manage email marketing campaigns using Dotdigital, ensuring visually engaging and conversion-driven communications.
- Support the execution of SEO and SEM strategies with visually optimized landing pages and content.
- Analyze website and campaign performance using Google Analytics and recommend visual or UX improvements.
- Other Duties:
- Perform light accounting and reporting using Xero.
- Stay current with trends in web design, graphic design, and e-commerce best practices.
- Manage multiple projects and deadlines in a fast-paced environment.
Requirements
- Proven experience in web design and graphic design, with a strong portfolio showcasing WordPress/Elementor projects and digital assets.
- 3–5 years of experience in e-commerce operations or digital marketing roles.
- Advanced proficiency with WordPress, Elementor, Adobe Creative Suite (Photoshop, Illustrator), and other design tools.
- Experience managing e-commerce platforms and interfaces (preferably Flowrix).
- Familiarity with Dotdigital or similar email marketing platforms.
- Solid understanding of UX/UI principles, responsive design, and web best practices.
- Excellent communication, organization, and problem-solving skills.
- Ability to work independently, take initiative, and manage multiple priorities.
- Bachelor’s degree in Web Design, Graphic Design, Marketing, or related field—or equivalent work experience.