Employee Relations Officer (On-site Batangas City)

• Mediate concerns between associates and management to ensure fair resolution.
• Conduct and document coaching sessions to motivate and empower employees.
• Respond to emails and phone calls professionally and promptly.
• Create and implement employee engagement initiatives, including activities, programs, and company events.
• Plan, coordinate, and execute team-building events and internal programs that promote a positive workplace culture.
• Strategize and propose employee-focused programs aligned with company goals.
• Assist in company-wide events and assemblies, including agenda preparation and coordination.
• Develop strategic action plans that support company initiatives and drive employee engagement.
• Adapt and create systems and processes to improve HR and organizational efficiency.
• Provide reminders and precautionary measures on potential risks that may affect the business.
• Participate in the creation, review, and implementation of company policies and procedures.
• Ensure adherence to labor laws and government regulations.
• Maintain and safeguard confidential employee and company documents.
• Prepare reports, schedules, and documentation related to employee programs and concerns.
• Screen and interview candidates for key roles within the organization.
• Identify training needs and assist in the creation of employee learning and development programs.
• Conduct new hire orientations; automate orientation processes where applicable.
• Utilize Google Suite and other systems for efficient documentation, scheduling, and reporting.
• Create visual presentations using tools such as Canva or other photo or video-editing software.
• Maintain consistent communication and support across departments.

• Outstanding organizational and time-management abilities.
• Excellent communication and interpersonal skills.
• Strategic thinking and a problem-solving mindset.
• Strong ethics, confidentiality, and reliability.
• Adaptability to new responsibilities.
• Creativity in developing processes, systems, and programs.
• Team player with leadership potential.
• Proficiency in GSuite and document handling.
• Visual presentation skills; Canva knowledge is a plus.
• Ability to conduct and automate orientations.
• Knowledgeable in labor law and compliance.

• Work set-up: Batangas City - On site.
• Full Time and Long Term Employment
• Basic Salary + Government Mandated Benefits (SSS,Pag-Ibig,Philhealth,13th mo.pay), Leave creadits, Basic HMO
• Night differential pay and other incentives
• We are growing so there is great opportunity for leadership and promotion
• Salary will be based on: Skills, Attitude, Performance, Attendance
• Shift: Graveyard Monday to Friday
• Training Period: 1 month

WHO WE ARE? ConnectUs Marketing Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties from email management to email marketing, bookkeeping to CRM software management, web development & design to online event management, social media marketing to community management. Basically, we can do anything under the sun that can be outsourced, and we know the possibilities of being part of growing companies like yours are endless. For a list of a few of our services, click here. CMS has been established in 2009 together with its sister company, Linkserve Solutions BPO Inc., another BPO that specializes in inbound and outbound voice calls. We are based in Philippines and current clientele includes mostly businesses in North America, and soon UK and Australia.