JOB DESCRIPTION – Freight Forwarding Coordinator (FFC)
OBEJECTIVE:
Responsible for checking of outgoing and incoming shipments with due care according to prescribed lead time and documentation requirement of internal and external client and other work-related task assign by the superior.
KEY FUNCTIONS:
Freight Forwarding Coordinator
- Provides on time quotation to existing clients and prospect clients based on approved Rate Sheet via email or formal proposal/quotation o Forwarding Officer must be copied on the email and correspondences
- Sends booking confirmation on a daily basis via email which includes the exact day of pick up and informs clients should there be changes on the schedule via email and phone call
- Provides Forwarding Section’s clients shipment status on a daily basis until shipment is completed
- Ensures that proof of delivery and pertinent documents duly signed by Forwarding Section’s clients are available on time i.e. within five workings days otherwise formal Incident Report (IR) must be provided within two (2) working days
- Reports to Forwarding Officer shipment(s) with issue such as but not limited to shipment with discrepancy between documents and
physical or actual items, missing items upon receipt of ultimate consignee, delayed shipments, damaged items while in transit and missing document - Provides daily, weekly and monthly detailed shipment report per client
- Provides daily, weekly and monthly performance report
- Schedules Forwarding Checkers and manage their time effectively and efficiently:
o Checkers must be on the client’s facility at least 15 minutes earlier than the call time
o Checkers must ensure that required documents are ready such as but not limited to Delivery Receipt, Waybill, Sales Invoice (SI) and Purchase Order (PO) before leaving DDS office
o Checkers must ensure that items are completely loaded i.e. the items sated on SI/PO and actual items are tally
o Checkers must ensure that client’s items are in good condition prior to loading otherwise it will be reported to client’s authorized representative and secures formal approval if items not in good condition will be included to items for shipment
o Checkers must ensure that documents such as but not limited to Delivery Receipt, Waybill, Sales Invoice (SI) and Purchase Order (PO) are signed by client’s authorized representative before leaving the latter’s facility
o Checkers must report all completed transactions and transmit
JOB DESCRIPTION – Freight Forwarding Coordinator (FFC)
- pertinent documents such as but not limited to Delivery Receipt, Waybill, Sales Invoice (SI) and Purchase Order (PO)
- Checkers must liquidate cash received from Forwarding Officer for transportation expense within the day or if not possible on next working day
- Checkers must deliver DDS Sales Invoice to its clients
§ Sales Invoice and Transmittal Slip will be prepared by Billing Clerk
§ Sales Invoice and Transmittal Slip must be signed by the client’s authorized representative
§ Duly signed Sales Invoice and Transmittal Slip must be returned to Billing Clerk within the day and if not possible on next working day - Reports Forwarding Section Checkers issues in the workplace to Forwarding Officer
- Performs tasks that maybe be assigned from time to time such as Special Projects
- Ensures to meet the Key Result Areas (KRAs) and Key Performance Indicators (KPIs)
- Performs other tasks that may be assigned from time to time.
LOCATION: Carmona Cavite