· Responsible for all front-end operational functions which includes safety, security, housekeeping, customer service and monetary handling.
· Receives cash till from treasury and distributes them to assigned personnel.
· Ensures that supplies for front-end and membership operation are readily available for operational use.
· Attends to the member- customers’ needs and requests.
· Prepares the front-end and membership section before store opening.
· Receives and verifies the control fund from the vault for front-end use.
· Balances and remits to treasury for closing.
· Receives payment and verifies amount due as shown on the POS/ terminal against payment offered, gives change if necessary.
· Extends/ performs standard greeting procedure before and after every transaction.
· Conducts testing of appliance items bought by member-customers.
· Ensures that the assigned areas are clean, checks-stands, front-end office and locker rooms.
· Fills out the UPC problem log and submits it to the inventory auditor.
· Accurately monitors the marked down items/ volume shopper for inventory purposes.
· Transacts all in-house shopping for internal auditing.
· Monitors all Front- End personnel’s performance and evaluates them accordingly.
· Observes proper grooming.
· Practices courteousness towards member-customers, visitors and employees.
· Practices proper decorum as per Code of Conduct and Standard Operating Procedures.
· Observes punctuality at all times.
· Performs other tasks as may be assigned from time to time.
Job Type: Full-time
Schedule:
- 8 hour shift
Work Location: In person