We are seeking a highly organized and proactive Service Coordinator to join a reputable service-based company in Canada.
- Permanent WFH setup
- $5.50 USD per hour
- 40 Hours per Week – Monday–Friday, 7:00 AM – 4:00 PM MST / 9:00 PM – 6:00 AM PHT
APPLICATIONS WILL ONLY BE ENTERTAINED IN THE LINK PROVIDED.
If interested in the role, please accomplish the link: https://airtable.com/appQle9BTX7OLsIoH/pagXVD2TwvHl6X0Nz/form
**Kindly indicate "Pink | JM" as your interviewer. **
Requirements:
- Bachelor’s degree preferred but not required (Business Administration, Operations Management, or Communications an asset)
- Minimum 2+ years of experience in service coordination, scheduling, or dispatching—preferably in cleaning, janitorial, maintenance, or similar field services
Responsibilities:
- Create, manage, and update schedules for cleaning/janitorial teams
- Assign and dispatch field staff based on availability, location, and skillset
- Monitor job completion and reassign resources as needed
- Maintain records of work orders and assignments
- Serve as first point of contact for clients
- Respond to service requests, inquiries, and complaints promptly
- Ensure timely follow-up and resolution of client concerns
- Document service issues, feedback, and resolutions
- Provide accurate job completion and time-tracking data for invoicing/reporting
- Collaborate with operations/management to identify service gaps and improvements
Job Types: Full-time, Permanent
Pay: Php48,000.00 - Php55,000.00 per month
Benefits:
- Pay raise
- Work from home
Work Location: Remote