Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
What you'll do
- Assist in implementing and maintaining the organization’s IT Compliance Framework.
- Monitor status of compliance activities and follow through on pending action items or submissions.
- Maintain organized documentation of IT policies, risk registers, control matrices, and audit evidence.
- Support the preparation and scheduling of IT compliance-related meetings, reviews, and workshops.
- Lead the day-to-day administration and maintenance of IT compliance systems, including dashboards, evidence repositories, control trackers, and policy libraries.
- Conduct vendor assessments for new or existing compliance-related tools or platforms (e.g., risk registers, audit management tools, monitoring dashboards), ensuring alignment with internal IT, Security, and Regulatory requirements.
- Support the formulation of Business Requirements Documents (BRDs) for new system implementations or enhancements, in coordination with the IT Compliance Officer and relevant stakeholders.
- Track end-to-end system implementation lifecycle — from requirements gathering and solution evaluation to UAT, deployment, and post-implementation reviews.
- Coordinate with internal teams (e.g., IT, Security, Data) and third-party vendors for configuration updates, access control, and system issues.
- Maintain version control, data integrity, and change logs across all compliance documentation and system-generated outputs.
- Ensure that compliance systems are up-to-date, audit-ready, and capable of supporting regulatory submissions, control monitoring, and incident management workflows.
- Propose and implement process improvements or lightweight automation to enhance the efficiency and reliability of compliance tracking tools.
- Gather and organize required evidence and documentation for internal and external audits.
- Support in drafting or formatting IT-related regulatory submissions.
- Track and follow up on audit findings and remediation plans in coordination with the IT Compliance Officer.
- Maintain a repository of recurring reports, templates, and compliance trackers.
- Assist in conducting initial fact-finding or data gathering for internal investigations.
- Document investigative steps and coordinate with relevant technical teams for log or evidence requests.
- Help compile summaries and timelines for compliance officer review.
- Extract and organize compliance-related data to support monitoring, reporting, and decision-making.
- Create and maintain dashboards or trackers for policy review cycles, incident trends, and audit status.
- Highlight compliance trends, recurring issues, or delays in action items for escalation.
What we expect from you
- Bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field
- At least 1–2 years of experience in IT compliance, IT audit, IT risk, or general compliance support
- Exposure to regulatory environments (BSP) and IT frameworks is an advantage
- Experience in supporting documentation-heavy or cross-functional roles is a plus
- Basic SQL skills or comfort working with structured datasets
- Familiarity with dashboards or BI tools (e.g., Metabase, Databricks) is a plus
- Working knowledge of IT systems such as access control platforms, log management tools, or documentation repositories
- Highly organized and detail-oriented, with strong documentation skills
- Reliable, responsive, and able to manage time effectively
- Clear communicator, both written and verbal, especially in coordinating with technical and non-technical stakeholders
- Proactive in identifying issues or delays and escalating to the IT Compliance Officer when necessary
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.