Qualifications:
* Bachelor’s degree in Business Administration, Coop Management, Accounting,
or related field.
* At least 1 year of experience in business operations or system implementation.
* Familiarity with cooperative workflows and functions (membership, accounting,
inventory, etc.).
* Good organizational and interpersonal skills.
* Proficiency in MS Office, basic data handling, and documentation.
Job Summary:
Provides operational support in process mapping, documentation, user coordination,
training, and post-deployment assistance for the PCCMCS ERP rollout. Acts as a bridge
between cooperative users and the PCCMC ERP implementation team.
Key Responsibilities:
* Participate in cooperative process mapping and gap analysis sessions.
* Support data gathering and validation activities (e.g., chart of accounts,
membership lists, inventory).
* Assist in the preparation and review of business requirement specifications
(BRS).
* Coordinate training schedules and logistics for coop staff and users.
* Monitor day-to-day operations during pilot and go-live phases.
* Serve as the front-line support for users, documenting and escalating issues.
* Help develop user manuals, workflows, and training materials.
* Track post-implementation feedback and recommend process adjustments.
Job Type: Full-time
Benefits:
- Health insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Performance bonus
Work Location: In person
Expected Start Date: 07/22/2025