- Technical support with regards to Windows desktop operating system and servers
- Software installation or re-installation (licensed software only and Client’s standard software)
- Configuration of software drivers of peripheral items
- Virus Scanning and removal
- Basic diagnostics and troubleshooting of hardware defects
- Restoration of files from Backup System when necessary
- Replacement of defective parts
- Coordinate warranty claims, repair, or replacement for those units still under warranty with other suppliers
- Coordinate and schedule maintenance activities with the appropriate vendor maintenance provide and end-user
- Submit documentation report on the current location and status of the unit or hardware that is being repaired
- IMAC (Install, Move, Add & Change) is included in the scope of work
- Conducting and consolidating daily activity checklist.
Qualifications:
- Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
- At least 1-year of related experience as Technical Support.
- Willing to work even on weekends, holidays and in any time, he is needed.
- Must be willing to be deployed in Eastwood.
- Open to work under Project Based Employment.
Job Type: Fixed term
Contract length: 12 months
Benefits:
- Company events
- Opportunities for promotion
Schedule:
- Holidays
- Overtime
- Rotational shift
- Weekends
Supplemental Pay:
- 13th month salary
- Overtime pay
Application Question(s):
- Are you willing to work shifting schedule?
- Are you willing to work in Eastwood?
Education:
- Bachelor's (Required)
Experience:
- Technical support: 1 year (Required)
Location:
- Eastwood City (Required)
Work Location: In person