A day in the life of...
- Contribute to the success of the assigned E2E service by exceptionally delivering the function's KPI and SLA while using the language assigned. Serve as a language expert.
- Learn and work on execution of PDP objectives and E2E plans in line with NBS Centre strategy.
- To execute accurately and timely daily activities and functions as provided by the E2E assignment using the expected language expertise.
- Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible.
- Execute identified business and internal controls.
- Execute PDP plan created in cooperation with the Line Manager
- Analyze and check KPIs on quality of services provided and present during DORs.
- Ensure compliance with Nestlé standards in all executed activities.
What will make you successful
- Can effectively communicate in English and Japanese in a business setting. Preferably JLPT N1/N2/N3 Passers or Native Japanese Speakers
- 1+ experience in any field/industry
- With working knowledge in SAP or MS Applications
- Proven ability to collaborate with cross-functional teams to deliver solid business results.
- Willing to adjust shift schedule as demanded by the business
Benefits
- Competitive Salaries up to 14 months pay
- Rewarding career in a global setting - exposures in Asia, Oceania, Africa, and Americas
- Trainings and continuous development opportunities
- Internal career opportunities within the Nestle group
- Annual bonus (contingent to the performance of the employee and the business)
- Expanded Parental Support leave and benefits
- Access to Staff shop to avail of discounted Nestle products