We are seeking for an individual with Customer Centric Approach , good written and verbal communication, good asic Knowledge on Information Security and/or ISO 27001 Standard and an understanding of Management process (Incident, Change, Problem, etc)
ISG Exceptions Review and Approval
- Monitor, assess and conclude (Approve, Pushback/Reject) InfoSec Exceptions Requests sent via Email
- Review and approve IT Tool request based on the business requirements and risk level
- Accommodate Business or Othe Teams for Adhoc/Urgent InfoSec queries and/or request
- Keep up to date with InfoSec, Cyber Security, Data Privacy and Business Continuity Policies, process and procedures
- Validate and Assess request/query if it requires further information and work with Business/Line Compliance/Technology to obtain required information
- From the risk evaluation/summary gathered, endorse request/query to the corresponding InfoSec Functional Team
- Create Weekly, Monthly and Quarterly Report
ISG Client Business Security
- Review and approveMSA/SoW/Contract Amendment/Client Document's InfoSec scope and requirements
- Provide assistance and guidance to Business with the completion of responses to Client InfoSec and/or RFP/RFI questionnaire and artefact submission
- Work with respective InfoSec, CyberSec, Privacy and BCM Teams for completion of Client and/or RFP/RFI questionnaire and artefact submission
- Represent ISG Team on Client or Third Party Call, Audit, and/or On site visit
- Work with respective InfoSec, CyberSec, Privacy and BCM Teams for their participation on Client or Third Party Call, Audit and/or On site Visit
- Keep up to date with InfoSec, Cyber Security, Data Privacy and Business Continuity Policies, process and procedures
- Accommodate Business or Othe Teams for Adhoc/Urgent Client InfoSec queries and/or request
- Validate and Assess Client request/query if it requires further information and work with Business/Line Compliance/Technology/Legal/LIFE/BCM/Other ISG teams to obtain required information
- Create Weekly, Monthly and Quarterly Report
ISG Representative for Change Management Request Approval
- Review and approve Low risk Change request received via Email and/or via Tool
- Represent ISG Team during the Bi-Weekly CAB Meeting
- Review and Assess if corresponding Functional ISG Approval is required prior CAB Approval such as Architecture, Application Security, Privacy Impact Assessment, and/or Third Party/Vendor Review
- Ensure that Client communications are in place for Business Initiated requests
- Create Weekly, Monthly and Quarterly Report
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.