Job Responsibilities:
- Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
- Accurately document customer interactions, transactions, and order details within the system.
- Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
- Support a positive and team-oriented work environment.
- Perform basic troubleshooting tasks when required.
Job Qualifications:
- Must have completed at least a high school education or equivalent; college undergraduates are welcome.
- Previous experience in a similar role is an advantage but not required.
- Must be able to work on-site.
- Willing to attend interviews conducted on-site.
Job Types: Full-time, Permanent
Pay: Php20,000.00 - Php23,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Commission pay
- Performance bonus
Work Location: In person