RidenRoll is a U.S.-based mobility platform supporting Solo Business Drivers, fleets, and non-emergency transportation providers. We connect communities with affordable, reliable, and transparent transportation—empowering drivers and partners nationwide. As we expand into the Non-Emergency Medical Transportation (NEMT) sector, we are seeking a dedicated team member to support our outreach and partnership efforts.
Position Overview:
We are hiring a NEMT Partnership Coordinator to support our efforts in connecting with national and regional NEMT brokers such as ModivCare, MTM, Access2Care, and others. The ideal candidate will help manage communications, proposal submissions, credentialing documentation, and follow-ups with broker contacts and internal stakeholders.
Key Responsibilities:
(1) Research and maintain a list of national and state-level NEMT brokers and key contacts.
(2) Send outreach emails, schedule calls, and follow up with brokers and vendor onboarding teams.
(3) Prepare and submit capability statements, RFP forms, and introductory documentation.
(4)Coordinate document collection from RidenRoll Affiliates (insurance, licenses, compliance forms).
(5) Maintain a CRM or outreach tracker with current status, deadlines, and next steps.
(6) Assist U.S.-based leadership with administrative and operational support for NEMT onboarding.
(7) Ensure all broker requirements (e.g., vehicle compliance, HIPAA, background checks) are tracked.
(8) Prepare weekly status reports and participate in remote check-in meetings.
Qualifications:
(1) 2+ years of experience in business development, outreach, credentialing, or virtual assistance.
(2) Strong written and spoken English; confident in professional email communication.
(3) Highly organized and detail-oriented; comfortable working across multiple systems.
(4) Experience working remotely for U.S.-based clients (preferred).
(5) Familiarity with Google Workspace (Docs, Sheets, Gmail), Trello/Asana, and Zoom.
(6) Previous experience in healthcare, insurance, or transportation industries is a plus.
(7) Willing to work with partial overlap to U.S. time zones (Pacific or Central Time)
What We Offer:
- Competitive hourly pay (USD)
- Work-from-home flexibility
- Long-term, stable opportunity with growth potential
- Training and tools to succeed in the NEMT space
- Opportunity to contribute to an expanding U.S. mobility brand