Company Description
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
Established in 1985 as a monitoring center and provider of communication services, Bosch Service Solutions Inc. today ranks among the leading international providers of Business Process Outsourcing services. Employing more than 4,000 associates in Europe, Asia and South America, Bosch Service Solutions Inc. provides and optimizes business processes for our customers.
Job Description
Main objective of the job
- Responsible for steering all network related task and projects. Managing the network team members and being the interface to our organization in regards of network related topics.
Main attributions and responsibilities
- Take over global responsibility of Bosch Service Solutions established Network services
- Gives direction for our VGT – (virtual global team) to deliver on overall goals and strategies and perform continuous improvement and changes within the scope of global Network infrastructure
- Take care of implementing and maintaining of network setups within the team
- Project Management of internal network projects in alignment with the capacity planer
- Leads, mentors, and supervise the network team, providing guidance and support for both technical and professional development.
- Responsible for motivation, goal achievement, and continuous improvement
- Coordinates day-to-day activities of the network team, ensuring efficient workflow and prioritization of tasks.
- Conducts regular performance and development reviews including compensation discussions in alignment with HR and the Service Owner
- Monitors the global Network service costs, plan budget and measure availability and performance
- Support and participate in strategic and operational network-related projects. Potential to lead sub-projects
- Represents the service from a technical perspective to connected Service Owner (e.g. raise awareness about new features and functionalities)
- Identifies and evaluates service risks and participate in mitigation and control activities
- Ensures proper training for staff to ensure that everyone performs adequately in their respective roles
- Ensures compliance with quality and process standards (e.g. legal)
- Coordinates the identification, assessment and communication of operational risks and report on change activities
- Post implementation reviews, especially in the case of failed or partially failed implementations
Qualifications
- Bachelor’s degree in computer science, Information Technology, Electronics and Communication engineering, Computer Engineer, or a related field.
- With at least 6 Years of proven experience as a Network Engineer Lead.
- Several years of experience in IT service management, experience in handling complex networks
- Several years of professional experiences in project management and leadership
- Deep understanding of risk evaluation and impact in IT environments for change activities
- Profound experiences in leading people (virtual/local)
- Exceptional analytical capabilities, communication skills and intercultural competence
- Good knowledge of recent network and security technologies
- Good knowledge in the fields of datacenter networking, routing and switching, security solutions
- Steering external partners, handling provider management
- Consulting capabilities to transform IT requirements into actionable measures
- Service specific technical knowledge, communication, coordination and organizational skills
- Amenable to work on a hybrid set-up
Additional Information
Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email.