We are looking for Customer Service Representatives (CSR) to join our leading account. This is a full-time, entry-level role ideal for fresh graduates and first-time job seekers looking to start a stable career in the BPO industry. Successful candidates will handle either non-voice (chat/email) or voice-based customer support.
Responsibilities:
- Provide professional customer support via chat or phone
- Assist clients with billing concerns, technical support, and service inquiries
- Document customer interactions with accuracy
- Follow standard operating procedures and meet quality standards
- Work collaboratively in a team-focused environment
Qualifications:
- At least 18 years old
- Graduate of High School (Old Curriculum), Senior High School, or ALS
- No BPO experience required
- Strong English communication skills (written and verbal)
- Detail-oriented with good typing and multitasking skills
- Willing to work onsite
- Amenable to shifting schedules including weekends and holidays
Perks You'll Enjoy:
- Monthly salary: PHP 17,500 to PHP 29,000 (depending on account and experience)
- HMO coverage from Day 1
- Night differential pay
- Free medical insurance upon regularization (includes common-law partners)
- Paid leaves, holiday pay, and overtime pay
- Mental wellness program starting on Day 1
- Government-mandated benefits and 13th month pay
- Opportunities for internal promotions and career growth
- Start dates available immediately
Why Apply?
- Fresher-friendly, no prior BPO experience needed
- Immediate hiring for non-voice and voice accounts
- Opportunities for advancement in a leading global BPO
- Located in a central and accessible location
Further details will be discussed during the interview. We have limited job offers available here! APPLY TODAY to secure your slot.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php17,000.00 - Php29,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Gym membership
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Rotational shift
- Shift system
Work Location: In person