RESPONSIBILITIES:
Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
Input orders into a point-of-sale system and accept payment or cash register, calculating change accurately and quickly as required.
Work together with the kitchen team to prepare foods such as ice cream and pastries/bread, coffee with sanitary requirements.
Use specific kitchen machinery such as ice cream machine, and dough mixer, oven, and coffee machine.
Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen equipmement and utensils.
Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.
Maintain a neat and tidy appearance by wearing a uniform and adhering to cafe's policies.
Job Skills & Qualifications:
Flexibility to work mall hours. At least 5 hours a day, 4 days a week, including on-call duty
Ability to stand for long hours at a time and work in a fast-paced environment
With high sense of integrity and reliability
Positive attitude and commitment to customer satisfaction
Previous experience in Soft Serve Ice Cream Shops, Pastry Shops, Coffee Shops or similar is preferred
Previous experience in handling operations in the Food Industry is a must
Previous experience in Operations, Inventory & People Management and Sales is a must
With NBI Clearance
Fully Vaccinated
Willing to be assigned in SM Southmall
Can start ASAP
Job Types: Full-time, Permanent
Benefits:
- Employee discount
- Flextime
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Holidays
- Late shift
- On call
- Overtime
- Rotational shift
- Weekends
Supplemental Pay:
- Overtime pay
Application Question(s):
- How much is your expected salary per hour?
- Are you willing to work strictly on weekends, non-negotiable?
- Are you flexible to any schedule and duty hours?
- Are you willing to start as a staff while on training at a minimum salary?
Experience:
- Operations Management in Food Industry: 1 year (Preferred)