Essential Functions/Responsibilities
- Responsible for answering incoming phone calls, emailing online inquiries, confirming appointments as well as making outgoing calls for patient retention purposes
- Generate patient letters / reports
- Obtain and attach patient clinical documents to a patient’s chart
- Adhere to all HIPAA guidelines and policies
Qualifications
- Candidate must be a high school graduate, senior high school graduate, associate graduate, and/or college level
- Preferably candidates must have at least six (6) months of experience in a BPO company
- Excellent communication skills, both in written and oral
- Must be willing to work on a shifting schedule and work on-site in McKinley, Taguig City
Why Join Us?
- HMO Day1
- One-day Hiring Process
- Accidental Insurance
- 18% Night Differential
- VL & SL
- Free Shuttle Service
- Fun Work Environment
- Work-Life Balance
Job Type: Full-time
Pay: Up to Php28,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Paid training
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Senior High School (Preferred)
Experience:
- BPO: 1 year (Preferred)