Job Summary:
The Practice Management Assistant plays a vital role in ensuring smooth administrative and patient coordination functions. This role involves close collaboration with the Practice Manager, healthcare providers, and clients to maintain a streamlined and responsive practice environment.
Key Responsibilities:
Administrative Support
- Manage day-to-day communications including phone calls, emails, appointment reminders, and general inquiries.
- Support scheduling for clinicians/providers and assist in coordinating session preparation.
- Use and maintain relevant practice software such as Open Dental, MS Bookings, and internal tools.
- Conduct data entry, including contact information updates and patient record linkage to LinkedIn.
- Assist with LinkedIn marketing content as directed by the Practice Manager.
- Provide urgent administrative assistance to the Practice Manager when needed.
Patient Coordination
- Coordinate and confirm patient appointments ensuring accurate and timely scheduling.
- Collect and verify key patient information such as DOB, insurance (PRSI, VHI), and contact details.
- Assist with billing procedures using Stripe and prepare necessary documentation for insurance claims.
- Issue receipts and treatment summaries to patients for claim purposes.
Qualifications:
- Prior experience in a healthcare, dental, or clinical admin setting preferred.
- Proficiency in practice management tools (e.g., Open Dental, MS Bookings).
- Strong organizational skills with attention to detail and accuracy.
- Excellent verbal and written communication skills.
- Ability to multitask and manage time efficiently.
- Comfortable working in a dynamic and fast-paced environment.
Location: Cabancalan Mandaue City, Philippines (Onsite) Preferred Mandaue Base candidates.
Working Hours: 03:00PM - 12:00 (Ireland/UK Timings)
Monday to Friday (2 days off per week)
Support Region: IRELAND / UK
Ready to be part of a fast-paced, purpose-driven team? Apply now and help us deliver exceptional service to patients and providers across the globe
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php15,000.00 - Php20,000.00 per month
Benefits:
- Paid training
Application Question(s):
- Are you able to commute to Cabancalan Mandaue Office?
- Are you available for an interview on Saturday?
Location:
- Mandaue City (Required)
Work Location: In person
Application Deadline: 08/18/2025
Expected Start Date: 08/18/2025