Are you experienced in financial services, mortgage, or brokerage accounts? We're looking for Customer Service Representatives to join our Banking & Financial Services (BFS) team! If you're a high school graduate with at least 1 year of relevant experience, this is your opportunity to grow with a leading company.
Qualifications:
- At least high school graduate
- Minimum of 1 year BPO experience handling a finance-related, mortgage, or brokerage account
- Willing to work on a shifting schedule
- Strong communication and customer service skills
- Amenable to work on-site
Job Responsibilities:
- Handle inbound and outbound customer service calls for banking and finance-related concerns
- Assist clients with account inquiries, transaction issues, and product information
- Ensure accuracy and compliance with financial regulations and policies
- Provide excellent service and support to clients in a timely manner
Perks and Benefits:
- Competitive salary of up to ₱19,000/month
- Performance-based incentives
- HMO and other benefits
- Career growth opportunities
Job Type: Full-time
Pay: Php17,000.00 - Php19,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Quarterly bonus
Work Location: In person