Join our mission in making lives better!✨
Southwestern University Medical Center is looking for a highly organized Quality Assurance Officer who can be a great partner in the compliance and monitoring of company quality assurance standards.
Duties and Responsibilities:
- Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables.
- Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as CSR, environmental and health and safety goals/KPIs.
- Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements.
- Develop or update patient/hospital complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints.
- Monitor risk-management procedures and maintain and analyze problem logs to identify and report recurring issues to management and product development.
- Provide training and support to the quality assurance team on systems, policies, procedures, and core processes.
Qualifications:
- Graduate of any relevant Bachelor’s Degree
- Professional certifications with medical or clinical background is a plus
- Superb computer competence, including database management
- Knowledge of quality assurance terminology, methods, and tools
- Analytical, problem-solving, and decision-making skills
- Demonstrated knowledge of testing best practices, version control practices and defect management practices
- Highly organized and proactive
Job Types: Full-time, Permanent
Benefits:
- Company events
- Employee discount
- Health insurance
- On-site parking
- Opportunities for promotion
- Staff meals provided
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
Ability to commute/relocate:
- Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Required)
Experience:
- quality assurance: 3 years (Preferred)