IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
About the Job
We are changing the way people think about customer service, and we need your help! We’re seeking a Recruitment Associate for the recruitment of our customer service representatives.
As Recruitment Associate, You Will…
- Partner with Recruitment Managers to determine staffing needs
- Interact with applicants & respond to initial inquiries
- Process and track applicant job submissions
- Conduct & request tests needed for hiring
- Recommend ways of improving recruiting process
- Participate in job fairs & hiring events
- Build relationships with internal employees
- Ensure orientation and the onboarding process runs smoothly
- A love for people and thrives in a team environment
- A professional and mature attitude
- Excellent organizational skills and ability to handle a high volume of work
- Good judgment on sensitive issues and can maintain confidentiality
- Previous experience with interviewing and selecting candidates is an asset
- 1-2 years administrative experience in a fast-paced environment