The Resident Manager will oversee the day-to-day operations of The Amarah Hotel in Butuan. This role ensures excellent guest experiences, efficient hotel services, and seamless coordination between all departments. As the on-site resident manager you will play a vital role in consistently attaining operational excellence in service and fulfilling company’s vision and mission.
Qualifications:
- Bachelor's degree in Hospitality Management or related field.
- Minimum of 2 to 3 years in hotel operations, preferably in a supervisory or managerial role.
- Strong leadership, decision-making, and interpersonal skills.
- Knowledge of hotel systems such as hotelogix is a plus.
Key Responsibilities:
- Manage overall hotel operations including front office, housekeeping and administration.
- Ensure consistent delivery of outstanding guest service and satisfaction.
- Develop and implement operational policies aligned with the brand.
- Handle guest complaints and resolve issues promptly and professionally.
- Oversee financial performance: budgeting, cost control, and revenue monitoring.
- Maintain property standards, safety procedures, and cleanliness protocols.
Job Type: Full-time
Benefits:
- On-site parking
- Promotion to permanent employee
Work Location: In person