The Restaurant Manager is responsible for overseeing the overall operations of the restaurant, ensuring excellence in guest service, staff performance, and operational efficiency. This leadership role involves managing front- and back-of-house teams, maintaining high service standards, achieving financial targets, and enhancing the reputation of the restaurant. The ideal candidate is detail-oriented, service-focused, and experienced in managing fine dining establishments.
Key Responsibilities:
- Oversee daily restaurant operations, ensuring high-quality service and guest satisfaction
- Lead, train, and manage FOH and BOH staff to maintain consistency and professionalism
- Ensure compliance with health, safety, and sanitation regulations
- Monitor inventory levels, order supplies, and manage vendor relationships
- Handle budgeting, cost control, payroll, and financial reporting
- Create and implement strategies to increase revenue, repeat business, and customer engagement
- Resolve customer complaints and special requests with diplomacy and efficiency
- Collaborate with the kitchen and bar teams to ensure seamless coordination during service
- Maintain the ambiance, cleanliness, and readiness of the dining area
- Plan and oversee special events, seasonal menus, and promotional activities
Qualifications:
- Proven experience as a Restaurant Manager or Assistant Manager in a fine dining or upscale restaurant
- Strong leadership, organizational, and people management skills
- In-depth knowledge of food and beverage operations, including service flow and guest handling
- Excellent communication, problem-solving, and conflict-resolution abilities
- Experience with POS systems, inventory software, and reservation platforms
- Financial acumen, with experience managing budgets, forecasting, and P&L reports
- Ability to work flexible schedules, including evenings, weekends, and holidays
- Hospitality degree or certification is preferred but not required
Job Types: Full-time, Permanent
Schedule:
- Holidays
- Late shift
- Overtime
- Weekends
Supplemental Pay:
- 13th month salary
- Overtime pay
Language:
- English (Preferred)
Work Location: In person