Remote Employee BPO has an outstanding opportunity for you!
Role: Indoor Sales Coordinator
Compensation: Competitive Basic Salary
Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night Differential
Work Schedule: 5-day work week, 9:00 a.m. to 6:00 p.m. Philippine Time
Work Setup: WFO (Office-based)
Job Duties and Responsibilities:
- Responding to inquiries: Handling incoming calls and emails from potential and existing customers, addressing their questions, and providing product information.
- Quoting and Sales Documentation: Preparing and sending out sales quotations, processing sales orders, and potentially generating invoices.
- Customer Relationship Management: Building and maintaining strong relationships with customers, potentially through follow-up calls and communication, to ensure customer satisfaction and encourage repeat business.
- Order Fulfillment and Follow-up: Monitoring the progress of customer orders, expediting fulfillment, and ensuring timely delivery.
- Problem Solving and Complaint Handling: Addressing customer complaints, providing appropriate solutions, and ensuring resolution.
- Communication Skills: Verbal and written communication skills are essential for interacting with customers effectively.
- Sales Skills: A basic understanding of sales techniques and the ability to identify and pursue sales opportunities is beneficial.
- Record Keeping: Managing databases, updating records, and preparing reports
- Any other ad hoc administrative.
Qualifications:
- Good to have English and Mandarin speaking
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
- Attention to Detail: Accuracy is important for tasks like data entry and record keeping.
- Willingness to follow the Singapore calendar.
Job Type: Full-time
Pay: Php30,000.00 - Php45,000.00 per month
Benefits:
- Company events
- Employee discount
- Health insurance
- On-site parking
- Promotion to permanent employee
- Staff meals provided
Application Question(s):
- Do you have experience handling SG based clients/account?
Experience:
- Inside Sales: 2 years (Required)
- B2B sales: 2 years (Preferred)
- Customer service: 2 years (Required)
- Email Support: 1 year (Preferred)
- Mandarin Speaking: 1 year (Preferred)
Work Location: In person