- Collects payment primarily from accounts with 1-31 outstanding balance and those that are about to shut off due to non-payment and persuade to enroll in Autopay
- Works closely with sales teams to schedule qualified demonstrations, meetings, build pipeline, and produce real business opportunities in accordance with approved sales management guidelines.
- Prospects for new business and upsell opportunities through a high volume of cold calling and following up with prospects as previously identified.
- Identifies qualified prospects and navigate company structures to identify key decision makers and influencers
- Engages with Sales Team to identify targets for research for prospects – by type/size of company, job titles, departments etc.
- Researches using internal and external Tools – LinkedIn, Statebar,OpenCorporates, Google, Avvo, Findlawyers.com, etc.
- Cross-reference information gathered to assess accuracy and relevance
- Keeps accurate records in Salesforce and build client profiles by updating client information and managing sensitive client and prospect data
- Learns, understands, and applies the LexisNexis value proposition and our world-class business processes
- Leads continuous improvement projects to target efficiency (or productivity) and revenue-generating
- Assists simple billing concerns of clients and partner sales rep
- Participates in Continuous Improvement sessions and potentially lead a project to drive efficiency and/or revenue.
- Masters all phases of our training and development program
- Other duties as assigned
Qualifications
- Bachelor's degree holder or Completed at least 2 years level in college (no back subjects/incomplete units)
- Strong time management, prioritization, communication, comprehension, and critical-thinking skills
- Keen to details with the ability to follow defined processes and resilient
- Ability to work independently and a team player
- Experience in corporate retention and new business sales
- Experience in heavy cold calling volume (50-100 outbound & inbound calls/day)
- 1-3 years of inside sales experience (an advantage)
- At least 1 year of Lead Generation and prospecting experience
For Internal Candidates
Must not have received any Disciplinary Action within the past 12 months
Must not have any Attendance and Punctuality issues in the past 12 month
Must have a Successful or above rating in the last Enabling Performance cycle
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