Responsibilities
About the team
The team is responsible in acquiring, and onboarding sellers/brands to the platform, as well as delivering best customer experience by providing best service.
Responsibilities
- Acquire and incubate brands, principals, big merchants, and marketplace sellers through shop contact information & other basic leads.
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
- Support acquired sellers go through coldstart phase (incubation) such as, but not limited to, setting up shop, submitting business requirements, migrating listings from other platforms, sharing seller education docs and webinar schedules, etc.
Qualifications
Minimum Qualifications
- Bachelor’s Degree or equivalent practical experience.
- 3-5 years of experience in acquiring and incubating brands and marketplace sellers within e-commerce industry.
Preferred Qualifications
- Direct experience/working relationship with sellers from relevant industries.
- Experience with selling through content/live - streaming.
- Experience in lifestyle preferred, but not required.
Job Information
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDanceInspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.