Job Description:
Installation & Setup
- Install and configure coding & marking printers, such as CIJ (Continuous Inkjet), TIJ (Thermal Inkjet), Laser Coders, and TTO (Thermal Transfer Overprinters) at customer facilities.
- Calibrate and integrate printers with existing packaging lines to ensure seamless operation.
Troubleshooting & Maintenance
- Diagnose and repair printer issues, including ink flow problems, print quality issues, sensor misalignment, and connectivity failures.
- Perform preventive and corrective maintenance to minimize downtime.
- Identify root causes of printer malfunctions and implement lasting solutions.
Operator Training & Technical Support
- Train machine operators and maintenance teams on proper printer operation, troubleshooting, and routine upkeep.
- Provide technical support on-site and remotely for quick issue resolution.
- Assist customers in optimizing printer settings for different substrates and production requirements.
Documentation & Reporting
- Maintain accurate service logs, including maintenance records, parts replacements, and repair details.
- Provide recommendations on printer upgrades, ink types, and efficiency improvements.
Minimum Requirements:
- At least 4 years working with coding & marking printers (CIJ, TIJ, Laser, or TTO systems).
- Strong understanding of electronic, electric and software-based printer operations.
- Able to diagnose and fix printer issues quickly and efficiently.
- Willing to visit client sites for installations, repairs, and training.
Job Types: Full-time, Permanent
Benefits:
- Health insurance
Experience:
- coding & marking printers: 4 years (Required)