Job Summary:
The Front Desk Nurse serves as the first point of contact for patients in a diagnostic laboratory clinic. This role combines clinical nursing duties with administrative responsibilities to ensure a smooth patient experience. The nurse is responsible for greeting patients, handling inquiries, managing appointments, and assisting in basic clinical procedures and documentation.
Key Responsibilities:
Patient Reception & Administrative Duties:
Greet patients warmly and assist with check-in and registration.
Answer phone calls and respond to inquiries about services, schedules, and procedures.
Schedule and confirm patient appointments and laboratory tests.
Maintain and update patient records using the clinic’s electronic medical records (EMR) system.
Ensure accurate and secure handling of patient information, adhering to data privacy laws (e.g., Data Privacy Act of 2012).
Nursing & Clinical Support:
Assist in obtaining vital signs and basic medical history as needed.
Provide pre-test instructions and post-test care information to patients.
Prepare patients for sample collection and diagnostic procedures.
Assist medical technologists and physicians as needed during procedures.
Monitor patient flow to ensure minimal waiting times and efficient operations.
Other Duties:
Maintain cleanliness and organization at the front desk and waiting areas.
Assist in inventory monitoring and request of medical supplies for the front area.
Ensure compliance with clinic policies, infection control protocols, and safety standards.
Qualifications:
Education: Graduate of Bachelor of Science in Nursing
Experience: Preferably with 1 year of experience in a clinical or diagnostic laboratory setting; fresh graduates may be considered
Skills:
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficient in MS Office and clinic management systems
Patient, empathetic, and detail-oriented
Work Schedule:
[Insert specific working hours, e.g., Monday to Saturday, 8:00 AM – 5:00 PM]
Job Types: Full-time, Permanent
Pay: From Php18,000.00 per month
Benefits:
- Company Christmas gift
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Application Deadline: 06/20/2025